How to's

Payments

Account settings

Getting started

Data

Sharing

Ensure the security of your account by updating yo...

Security Settings

Update your profile information, including your na...

Profile Information

Step 1: Open the video you wish to customize in th...

How to Customize the Player Settings in Videco

If you no longer wish to use Videco, you have the ...

Account Deletion

How to add an interactive element to your video

Yes, Videco is suitable for businesses, educators,...

Is Videco suitable for all businesses and creators?

Videco helps sales and marketing peers to boost th...

What are the benefits of using Videco?

Videco offers a range of interactive elements, inc...

What interactive elements can I add to my videos with Videco?

Yes, Videco allows users to customize the look and...

Can I customize the appearance of my videos with Videco?

Yes, Videco's user-friendly interface and intuitiv...

Is Videco easy to use for beginners?

Videco provides users with comprehensive analytics...

How can I track the performance of my videos on Videco?

No, but you have the opportunity to try our platfo...

Do you have a free plan?

We support payment via Stripe with a credit card a...

What payment methods do you support?

Videco enables everyone to tailor their video cont...

How does your software facilitate personalised viewer experiences?

Nope. You can choose the monthly or annual pricing...

Do I have to pay annually?

Our video platform is going to have various types ...

Which integrations do you have?

Visit our login portal and sign up for an account ...

Sign Up

Take some time to explore Videco's features, inclu...

Explore Features

Yes! You'll be able to add up to 5 team members in...

Can I collaborate with my team on this platform?

Dive in and create your first interactive video us...

Create Your First Video

Any media file where you can add the basic interac...

What type of video can I upload?

Customize the look and feel of your video player t...

Customize Your Player

Yes. You can cancel, upgrade, or downgrade at any ...

Can I cancel at anytime?

Your subscription will be billed automatically reg...

Billing Cycle

Keep track of how your videos are performing with ...

Monitor Performance

The easiest and most effective all-around video so...

What is Videco?

You'll receive an invoice or receipt for each paym...

Invoices and Receipts

Once your video is ready, publish it and share it ...

Publish and Share: Embed Code

Step 1: Navigate to the analytics dashboard in you...

How to Track Performance Metrics with Videco Analytics

Users can create interactive videos using Videco's...

How does Videco work?

If you need to update your payment information or ...

Updating Payment Information

Choose from our range of subscription plans, inclu...

Subscription Plans

If you wish to cancel your subscription, you can d...

Cancellation

Publish and Share: Video Page

We accept a variety of payment methods, including ...

Payment Methods

Customize your notification preferences to receive...

Notification Preferences

View and manage your billing details, including yo...

Billing Information

Step 1: Log in to your Videco account and click on...

How to Create an Interactive Video with Videco

Control your privacy settings to determine who can...

Privacy Settings

Step 1:
Upload your video using one of the uploadi...

How to personalize your video with Videco

Help links

Ask us anything or share feedback with us!

Videco - Knowledge Base Portal